Your search returned 9 results.

Service management: operations, strategy, information technology / James A. Fitzsimmons.

by Fitzsimmons, James A | Fitzsimmons, Mona J [co-author.].

Edition: Sixth edition.Copyright date: c2008Publisher: Boston : McGraw-Hill. Availability: Items available for loan: Sibalom [Call number: GS 658 F548 2008] (2).

Empowerment: HR strategies fro service excellence / Conrad, Lashley.

by Lashley, Conrad.

Copyright date: c2001Publisher: Oxford : Butterworth Heinemann. Availability: Items available for loan: Sibalom [Call number: 658.3 L33e 2001] (1).

Empowerment: HR Strategies for service excellence / Conrad Lashley.

by Lahley, Conrad.

Copyright date: C2001Publisher: Boston : Butterworth. Availability: Items available for loan: Sibalom [Call number: 658.3 L33e 2001] (1).

Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

by Lovelock, Christopher H | Wirtz, Jochen.

Edition: 7th ed.Publisher: Boston : Prentice Hall, c2011Availability: Items available for loan: Sibalom [Call number: 338.47 L9112 2011] (2).

Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke.

by Albrecht, Karl | Zemke, Ron.

Publisher: Homewood, Ill. : Dow Jones-Irwin, c1985Availability: Items available for loan: Sibalom [Call number: 338.761 Al1 1985] (4).

Service management: operations, strategy, information technology / James A. Fitzsimmons.

by Fitzsimmons, James A | Fitzsimmons, Mona J [co-author.].

Edition: Third edition.Copyright date: C2001Publisher: New York : Irwin/McGraw-Hill. Availability: Items available for loan: Sibalom [Call number: 658 F58s 2001] (1).

Marketing of service / 3G Elearning.

by 3G Elearning.

Copyright date: c2013Publisher: UAE : 3G Elearning FZ LLC, Availability: Items available for loan: Sibalom [Call number: 658.8 M3455 2013] (1).

Services marketing : integrating customer focus across the firm / Valerie A. Zeithami.

by Zeithami, Valerie A | Bitner, Mary Jo [Co-author.] | Gremler, Dwayne D [Co-author.].

Edition: 7th ed.Copyright date: c2018Publisher: New York : McGraw-Hill Education, Availability: Items available for loan: Sibalom [Call number: 338.47 Z48 2018] (1).

Services marketing and customer relationship management / 3G E-Learning.

by 3G E-Learning.

Copyright date: c2017Publisher: U.S.A. : 3G E-Learning. Availability: Items available for loan: Sibalom [Call number: 658.8 S4916 2017] (1).