000 00660nam a2200241 i 4500
008 200110n 000 0 eng d
245 1 0 _aCustomer relation and rapport /
_cJohn E. Forde.
040 _erda
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
300 _a126 pages.
264 4 _cC2002
020 _a0-538-72527-3
264 1 _aAustralia :
_bSouth-Western/Thomson Learning.
926 _aDestiny Material Type
_bPaperback
100 _aForde, John E.
490 1 _aProfessional development series
005 20240929114715.0
001 55157
003 0000000000
942 _cCIR
_2ddc
999 _c11696
_d11696