| 000 | 00718nam a2200253 i 4500 | ||
|---|---|---|---|
| 008 | 191212n 000 0 eng d | ||
| 245 | 1 | 0 |
_aHow to manage the IT helpdesk : _ba guide for user support and call centre managers / _cNoel Bruton. |
| 040 | _erda | ||
| 336 |
_atext _2rdacontent |
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| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 300 | _axxiv, 347 pages. | ||
| 264 | 4 | _cc2002 | |
| 020 | _a0-7506-49011 | ||
| 250 | _aSecond edition. | ||
| 264 | 1 |
_aOxford : _bButterworth-Heinemann. |
|
| 926 |
_aDestiny Material Type _bPaperback |
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| 100 | _aBruton, Noel. | ||
| 500 | _aIncludes index. | ||
| 005 | 20240929114655.0 | ||
| 001 | 53572 | ||
| 003 | 0000000000 | ||
| 942 |
_cGS _2ddc |
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| 999 |
_c11494 _d11494 |
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