000 00870nam a2200277 i 4500
008 190924n 000 0 eng d
040 _erda
245 1 0 _aRelationship marketing :
_bsuccessful strategies for the age of the customer /
_cRegis McKenna.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
300 _axiii, 241 pages.
264 4 _cc1991
020 _a0-201-62240-8
264 1 _aMenlo Park, California :
_bAddison-Wesley Publishing Company.
926 _aDestiny Material Type
_bPaperback
100 _aMcKenna, Regis.
500 _aIncludes bibliographical references and index.
650 7 _aMarketing.
_2sears
650 7 _aCustomer service.
_2sears
650 7 _aHigh technology
_xMarketing.
_2sears
005 20240929114430.0
001 46076
003 0000000000
942 _cCIR
_2ddc
999 _c10173
_d10173