| 000 | 00623nam a2200241 i 4500 | ||
|---|---|---|---|
| 008 | 190918n 000 0 eng d | ||
| 040 | _erda | ||
| 245 | 1 | 0 |
_aMeeting customer needs / _cIan Smith. |
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 300 | _axiv, 185 pages. | ||
| 264 | 4 | _cc1994 | |
| 020 | _a0-7506-0668-1 | ||
| 264 | 1 |
_aOxford : _bButterworth-Heinemann. |
|
| 926 |
_aDestiny Material Type _bPaperback |
||
| 100 | _aSmith, Ian. | ||
| 500 | _aIncludes index. | ||
| 005 | 20240929114424.0 | ||
| 001 | 45562 | ||
| 003 | 0000000000 | ||
| 942 |
_cCIR _2ddc |
||
| 999 |
_c10113 _d10113 |
||