How to manage the IT helpdesk : a guide for user support and call centre managers / Noel Bruton.

By: Bruton, Noel
Copyright date: c2002Publisher: Oxford : Butterworth-Heinemann. Edition: Second editionDescription: xxiv, 347 pagesContent type: text Media type: unmediated Carrier type: volumeISBN: 0-7506-49011
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Item type Current location Home library Call number Copy number Status Date due Barcode Item holds
GS Sibalom
Sibalom
GS
GS 658.4038 B83h 2002 (Browse shelf) 1 Available UAMAIN 28417
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Includes index.

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