TY  - BOOK
AU  - Cheeseman, Alison.
AU  - Wood, Gil,
TI  - Customer communication in marketing 2002-2003/
SN  - 0-7506-5700-6
PY  - 2002///
KW  - Communications
KW  - Marketing
KW  - sears
N1  - Includes index
ER  -