Current issues and development in hospitality and tourism satisfaction / 
 Current issues & development in hospitality & tourism satisfaction  Hospitality and tourism satisfaction  Hospitality & tourism satisfaction 
John A. Williams, Muzaffer Uysal, editors. 
 - xiii, 205 pages ;  21 cm. 
<br/><br/> "Co-published simultaneously as Journal of Quality Assurance in Hospitality & Tourism, Volume 4, Numbers 3/4 2003." 
<br/><br/>Includes bibliographical references and index. 
<br/><br/> A collection of articles that concentrates on the importance of customer satisfaction within the business environment and provides strategies for effectively understanding consumer and customer needs. 
<br/><br/> Adult  Follett Library Resources.  Adult. 
<br/><br/><label>ISBN: </label>9780789024343 0789024349 0789024330 9780789024336 
<br/><br/><label>LCCN: </label>2003023286 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry.
<br/><br/><label>LC Class. No.: </label>TX911  / .C83 2003 
<br/><br/><label>Dewey Class. No.: </label>647.94