Managing, controlling, and improving quality /
Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund.
- Singapore : John Wiley & Sons, Wiley, Inc, c2011.
- xii, 501 p. : ill. ; 25 cm.
Includes bibliographical references (p. 466-474) index.
9780471697916 (cloth : alk. paper)
2010000766
School management and organization. Educational change. Educational leadership.