Customer service : skills for success / Robert W. Lucas.
By: Lucas, Robert W
Copyright date: c2015Publisher: New York, N.Y. : McGraw-Education. Edition: Sixth editionDescription: xxv, 436 pages : col. ill. ; 28 cmContent type: text Media type: unmediated Carrier type: volumeSubject(s): Customer service| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Circulation | Sibalom | Sibalom Circulation | 658.812 L9338 2015 (Browse shelf) | Available | UAMAIN 11224 | ||
| Circulation | Sibalom | Sibalom Circulation | 658.812 L9338 2015 (Browse shelf) | Available | UAMAIN 11718 |
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| 658.812 C9877 2015 Customer care and interpersonal skills. | 658.812 C9877 2018 Customer relationship management / | 658.812 F495 2009 Telephone courtesy and customer service : be your company's lifeline to customers/ / | 658.812 L9338 2015 Customer service : skills for success / | 658.812 L9338 2015 Customer service : skills for success / | 658.812 M261r 1991 Relationship marketing : successful strategies for the age of the customer / | 658.812 Sch3c 2004 Consumer behavior / |
Includes index.
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