How to manage the IT helpdesk : a guide for user support and call centre managers / Noel Bruton.
By: Bruton, Noel
Copyright date: c2002Publisher: Oxford : Butterworth-Heinemann. Edition: Second editionDescription: xxiv, 347 pagesContent type: text Media type: unmediated Carrier type: volumeISBN: 0-7506-49011| Item type | Current location | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
| GS | Sibalom | Sibalom GS | GS 658.4038 B83h 2002 (Browse shelf) | 1 | Available | UAMAIN 28417 |
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Includes index.
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