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Albrecht, Karl,.

Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke. - Homewood, Ill. : Dow Jones-Irwin, c1985. - ix, 203 p. : ill. ; 24 cm.

Includes index.

Bibliography: p. 198-199.

ISBN: 0870946595

Subjects--Topical Terms:
Service industries--Management.--United States

Subjects--Geographic Terms:
United States--Economic conditions--1981-2001.

LC Class. No.: HD9981.5 / .A43 1985

Dewey Class. No.: 658/.00973